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Delete your Yowe account

How to delete it

  1. Sign in to the Yowe app or yowe.app.
  2. Open Account, then Security.
  3. Under Delete Account, enter your password (if you have one), type DELETE and confirm.

The deletion happens straight away. If you can't sign in, email hello@yowe.app from the email address on your account and we'll delete it for you within 30 days.

Delete some of your data without closing your account

You can remove these yourself in the Yowe app or on yowe.app, at any time:

  • Comments: open the comments on a post and delete your comment.
  • Likes and saved restaurants or dishes: tap the heart or save button again to remove it.
  • Notifications: delete them in Account, then Notifications.
  • Profile details: remove your phone number, or edit your other details, in Account, then Profile.
  • For vendors: on your Dashboard, delete posts (with their photos and videos) in Posts and menu items in Menu. Closing a restaurant under Edit profile takes it off Yowe.

To have anything else deleted, such as a review or your profile photo, email hello@yowe.app from the email address on your account and say what you'd like removed. We'll delete it within 30 days. Deleted items are removed straight away from Yowe; payment records are kept as described below.

What we delete

  • Your name, username, email address, phone number, location, date of birth and profile photo
  • Your password and any Google sign-in linked to the account
  • Your reviews, comments, likes, saved restaurants and dishes, notifications and support messages
  • For vendors: each restaurant's posts, menu, photos, videos, contact details, address and verification documents. The restaurants are taken off Yowe.

What we keep

  • Payment records for paid plans (amount, date, plan, payment reference and restaurant name), because tax and financial rules require us to keep them
  • A security log entry recording that the account was deleted
  • Anonymous counts, such as how many times a restaurant page was viewed, with nothing linking them to you

Automatic renewal of any paid plan is cancelled when you delete your account. Time already paid for isn't refunded. See our Privacy Policy for more.