Sign in

Terms of Service

Last updated: September 2026

These terms govern your use of Yowe. By creating an account or using Yowe, you agree to them. Please also read our Privacy Policy, which explains how we handle your information.

1. What Yowe is

Yowe is a discovery platform. We help people find restaurants, caterers, and food vendors, and we connect users directly with those vendors via phone, WhatsApp, or email.

Yowe is not a party to any transaction, order, booking, or agreement between a user and a vendor. We don't process food orders, take payment for meals or catering services, or guarantee that a vendor will fulfil what's discussed. Once you contact a vendor through Yowe, anything you arrange — pricing, delivery, quality, refunds for a bad meal, a cancelled catering booking, or anything else — is a matter directly between you and that vendor. Yowe is not responsible for the conduct of any user or vendor, on or off the platform.

2. Creating an account

  • You must be at least 18 years old to use Yowe
  • You must provide accurate information when you register, and keep it up to date
  • You're responsible for anything that happens under your account — keep your password to yourself
  • One person, one account — don't create accounts for other people without their permission

3. Listing a business on Yowe

If you register a shop, restaurant, or catering business:

  • You confirm you're authorized to represent that business
  • All information you provide — address, contact details, menu, pricing, photos — must be accurate and belong to your actual business, not copied from somewhere else
  • New listings are reviewed before they go public. We can decline, suspend, or remove a listing at our discretion — for example, if information turns out to be false, if the business no longer appears to operate, or if we receive credible reports of fraud or abuse
  • Subscription plans (Starter, Growth, Pro) unlock different features, described in the app at the time you subscribe. Prices and features may change with notice
  • Subscriptions are billed on a recurring basis through Paystack until you cancel or the subscription lapses. You can cancel or downgrade at any time from your vendor dashboard

4. Reviews and ratings

Reviews should reflect a genuine experience with the vendor. Don't post a review for a vendor you haven't actually dealt with, and vendors shouldn't offer incentives in exchange for a review or pressure users to remove an honest one. We may remove reviews that violate this or that we determine are fake, abusive, or off-topic.

5. Acceptable use

When using Yowe, you agree not to:

  • Post false, misleading, or fraudulent business information or content
  • Harass, threaten, or abuse other users or vendors
  • Use Yowe to collect other users' contact information for spam or unrelated marketing
  • Attempt to interfere with, bypass, or disrupt how Yowe works — including scraping the platform at scale, or attempting to access accounts or data that aren't yours
  • Impersonate another person or business
  • Use Yowe for anything unlawful

We may suspend or terminate accounts that violate these terms.

6. Content you post

You keep ownership of photos, menu items, posts, and reviews you upload to Yowe. By posting them, you give Yowe a license to display, store, and distribute that content as part of operating the platform — for example, showing your shop's photos to people browsing Yowe. You're responsible for making sure you have the right to post whatever you upload. Yowe's name, logo, and branding belong to us and may not be used without permission.

7. No warranty

Yowe is provided "as is." We work to keep listings accurate and the platform running smoothly, but we don't guarantee that vendor information is always current, that a vendor will respond to your enquiry, or that the platform will be uninterrupted or error-free.

8. Limitation of liability

To the fullest extent permitted by law, Yowe is not liable for any dispute, loss, or damage arising from a transaction, arrangement, or interaction between a user and a vendor — this includes, but isn't limited to, food quality, delivery issues, cancelled bookings, or payment disputes between you and a vendor. Our liability for any claim relating to Yowe itself is limited to the amount (if any) you've paid us directly in the past 12 months.

9. Ending your account

You can stop using Yowe at any time and request account deletion by emailing hello@yowe.app. We may suspend or terminate an account that violates these terms, with notice where practical.

10. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, let you know directly. Continuing to use Yowe after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria.

12. Contact us

Questions about these terms? Email hello@yowe.app.